We recommend that you copy and paste the voucher code to avoid typos.

If your voucher still does not work, the following questions can help you find the problem:

1. Have you deleted any spaces left before or after the voucher code?

2. Is the voucher still valid?

3. Does the voucher require a minimum order value?

4. Are you sure you haven't used the voucher on another order?

5. Is the voucher meant for a specific brand/campaign?

6. Is the voucher valid for Zalando or Lounge by Zalando?