FAQ Home - Newsletter

Newsletter

What are the different types of newsletters?

We offer two newsletters that keep you updated with our latest offers and your favourite brands. Our daily newsletter lands in your inbox every morning ...Read more

I want to change the frequency of my newsletter. How can I do that?

We love sending you our newsletters because we want you to experience our amazing deals. You choose when and how often you receive our ...Read more

Is the Lounge by Zalando newsletter subscription free of charge?

Absolutely! Our Lounge newsletter is entirely free of charge and non-binding. You can (un)subscribe to our newsletter at any time. Please note that ...Read more

I have signed up for the Lounge by Zalando newsletters but I am not receiving them. What should I do?

Once you've signed up for our newsletter, it may take up to 48 hours before you receive the first email. You may have a ...Read more

How do I unsubscribe from the Lounge by Zalando newsletter?

Easy! Go to ''Your account" and select "Newsletter settings". Here you can choose which newsletters you still wish to receive or unsubscribe from ...Read more

Customer Service

Payment Methods

  • payment_paypal
  • payment_mastercard
  • payment_visa
  • payment_amex
  • payment_verified_by_visa
  • payment_mastercard_secure
  • payment_amex_safe_key

Shipping and delivery partner

  • shipping_evri_uk

You can also find us on

  • Facebook
  • Instagram

Lounge by Zalando Apps

  • App Store GB
  • Google Play GB

*Compared to the recommended retail price.¹ All prices include value added tax; packaging & handling costs not included ³ Required fields 4 Please regard the displayed non-£ amounts as a non-binding estimate of the current exchange rate and as a purely non-obligatory service from Lounge by Zalando. All orders will be billed in £, which may lead to a slight deviation of amount charged in your home currency, as this is determined by the exchange rate of your bank.