How do the promotions work?

How do the promotions work?

We offer 10 to 12 new promotions daily. On weekdays, these will go online at 7am, and on the weekend at 8am. Once online, our promotions are usually available for only three to five days. Stocks are also limited. As soon as items have sold out, we cannot reorder them – when it's gone, unfortunately, it's truly gone. So it pays to be quick in order to snap up your favourite gems.

If you'd like to stay in the loop and not miss out on any of our promotions, sign up to our newsletter! You can subscribe or unsubscribe at any time in the 'Notifications' section of your account.

Can't find the answer you are looking for? Contact us directly
Send us a messageUse our contact form to send us a message. It may take a day or two before you receive a reply.
Send a message

Customer Service

Payment Methods

  • payment_paypal
  • payment_mastercard
  • payment_visa
  • payment_amex
  • payment_verified_by_visa
  • payment_mastercard_secure
  • payment_amex_safe_key

Shipping and delivery partner

  • shipping_evri_uk

You can also find us on

  • Facebook
  • Instagram

Lounge by Zalando Apps

  • App Store GB
  • Google Play GB

*Compared to the recommended retail price.¹ All prices include value added tax; packaging & handling costs not included ³ Required fields 4 Please regard the displayed non-£ amounts as a non-binding estimate of the current exchange rate and as a purely non-obligatory service from Lounge by Zalando. All orders will be billed in £, which may lead to a slight deviation of amount charged in your home currency, as this is determined by the exchange rate of your bank.